If you're having a problem...

If you're having a problem, you need to acknowledge the being of the problem before you can solve or be helped to resolve it. 

You cannot resolve an issue by pretending not to have noticed it, or by granting remission to the source of, or the reason for the problem.

Is like trying to relief yourself from that continued dull pain of toothache by pretending not to be suffering from it, or by extracting someone else's tooth.